Terms and Conditions

Canvas and Cave (Barbados) Ltd. owns canvasandcave.com

These Sales Terms and Conditions (“Sales Terms”) govern your use of CanvasandCave.com, our mobile application, and your purchase of any event tickets or products from CanvasandCave.com (“Canvasand Cave”). By using or visiting this site, or purchasing tickets in any manner from Canvas and Cave, you expressly agree to abide and be bound by these Sales Terms, as well as all applicable laws, ordinances and regulations. You represent that you are legally able to enter into a binding contract. If you are under the age of 18, then you may only use this site in conjunction with, and under the supervision of, a parent or guardian.

Below you will find the full Sales Terms, which include but are not limited to, the specific items below that we are highlighting for you:

  • All orders placed on CanvasandCave.com must be confirmed by Canvas and Cave before the Buyer Guarantee takes effect.
  • All sales are final; there are no cancellations, returns, or exchanges.
  • If an event is canceled, you will be given a full refund. If an event is postponed or rescheduled, then the original tickets are valid for entry at the time of the rescheduled event, and your order will not qualify for a refund.
  • If a celebrity cancels a scheduled event all effort will be made to replace with another celebrity of equal stature. If this is not possible a full refund will be given.

TICKET LISTINGS

Buyers may search CanvasandCave.com for a specific artist, event date or other search category. Each listing contains the event name, date, and price per ticket.  The notes section of the listing, if present, highlights special characteristics of the tickets contained in the listing.

SELECTING AND PURCHASING TICKETS

Once you identify the tickets you would like to purchase, and select them, you will be directed through the checkout process where you will enter your name and address, and provide payment information. You will also be able to review the ticket details, total order price, and service fees. The fees cover the costs of company operations, including organizing and providing unique experiences, premium customer service, website improvements, and safe and secure checkout and delivery of ordered tickets.

By placing an order, you authorize Canvas and Cave to charge your method of payment for the total order amount. Canvas and Cave will confirm the tickets are still available and you will receive notification that you have secured the tickets. If you do not receive notification of ticket delivery, contact us at support@canvasandcave.com for assistance. Upon confirmation, your method of payment will be charged.

TICKET AVAILABILITY

All orders are subject to ticket availability. Canvas and Cave sells exclusive experiences on a first come first serve basis and will use commercially reasonable efforts to fulfill  exact tickets ordered.

PAYMENT

By placing your order, you authorize Canva and Cave to charge your method of payment for the total amount, which includes the ticket price and service fees. We accept Visa, Mastercard, and PayPal. In the event that you dispute a charge and it is determined that the charge was valid and not the result of credit card or other payment fraud, Canvas and Cave has the right to seek payment, including all associated fees, by whatever means necessary, including using collection agencies and legal proceedings. Canvas and Cave may also mitigate its damages by relisting and selling the tickets that are the subject of the underlying payment dispute.

TICKET HOLDER BEHAVIOR POLICY

Attendees to live events must abide by the rules and policies of Canvas and Cave and/or anyone else responsible for the event. Failure to follow such rules and policies may lead to consequences against you . If you or another person using the ticket you purchased from Canvas and Cave fails to abide by those rules and policies, you are responsible for all applicable fines and legal or other expenses associated therewith. If you are asked to leave the event or you miss part of the event due to suspected or confirmed inappropriate behavior, you will not qualify for a refund.

ALL SALES ARE FINAL

No refunds will be given for any reason other than cancellation of the event. When a purchase is confirmed, Canvas and Cave removes the associated tickets from our inventory. A buyer may sell their tickets to any third party after purchase, if the buyer decides not to attend the event subject to certain restrictions, in which case a buyer may sell the tickets by alternative means. But information on the ticket purchaser must be given to Canvas and Cave in high security instances.

If Canvas and Cave fails to deliver any ticket contracted for, then Canvas and Cave’s sole obligation or liability shall be limited to refunding the buyer any payments made to Canvas and Cave under this Agreement. Canvas and Cave reserves the right to cancel and refund the buyer’s order at any time for any reason.

CANCELLED AND POSTPONED EVENTS

Canvas and Cave will refund the purchase price, including delivery charges, for canceled events. To qualify for a refund, the buyer must not attend any part of the event should it be re-organized, and must return their tickets to Canvas and Cave within 2 weeks of notice from Canvas and Cave that the event is deemed “Cancelled”. No refunds will be given without a request for refund of the original tickets, unless otherwise determined by Canvas and Cave, in its sole discretion. Canvas and Cave will determine when an event is cancelled based upon the best information available. Postponed or rescheduled events will not be refunded.

Event date, times, venue and subject matter may change. It is the buyer’s responsibility to monitor the event and to confirm any changes to the event with Canvas and Cave. In certain instances, the event may require a ticket holder to relocate his or her seat or otherwise change the seating configuration in a manner beyond Canvas and Cave’s control. Canvas and Cave shall not be held responsible for any such change and will not be obligated to provide a refund or any other compensation.

TERMS OF USE & COPYRIGHT

This site is protected by copyright.

The services of CanvasandCave.com are made available to you on the following terms which apply to the whole or any part of the site:

  • The site is for your personal use only.
  • You may not reproduce or make available the site except for downloading on to a single CPU and viewing for private use only.
  • You may not, except with our express prior written permission, distribute or commercially exploit the site.
  • All other rights are reserved to Canvas and Cave Ltd. Any infringement of Cheapflights.com will result in legal action.

LIABILITY

CanvasandCave.com takes all reasonable care to ensure that information on the site is up to date and accurate.

If you find that any information is incorrect please contact CanvasandCave.com immediately.

CanvasandCave.com has used reasonable care and skill in compiling the content of this website.

However, neither CanvasandCave.com nor its suppliers make any warranty that your access to the site will be uninterrupted; or as to the accuracy of any information on the site; and neither CanvasandCave.com nor any of the suppliers accept liability for any errors or omissions on the site.

CanvasandCave.com gives no warranty in respect of the site or its content and cannot be held responsible for any resulting damage or consequential loss.

LIMITATION OF LIABILITY

IN NO EVENT WILL WE OR OUR EVENT PROVIDERS, SUPPLIERS, ADVERTISERS AND SPONSORS, BE RESPONSIBLE OR LIABLE TO YOU OR ANYONE ELSE FOR, AND YOU HEREBY KNOWINGLY AND EXPRESSLY WAIVE ALL RIGHTS TO SEEK, DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY TYPE OTHER THAN OUT OF POCKET EXPENSES, AND ANY RIGHTS TO HAVE DAMAGES MULTIPLIED OR OTHERWISE INCREASED, ARISING OUT OF OR IN CONNECTION WITH THE SITE, THE CONTENT, OR ANY PRODUCT OR SERVICE PURCHASED THROUGH THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND REGARDLESS OF WHETHER THE CLAIM IS BASED UPON ANY CONTRACT, TORT, OR OTHER LEGAL OR EQUITABLE THEORY. WITHOUT LIMITING THE FOREGOING, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT WE WILL HAVE NO LIABILITY OR RESPONSIBILITY WHATSOEVER FOR (a) ANY FAILURE OF ANOTHER USER OF THE SITE TO CONFORM TO THE CODES OF CONDUCT, (b) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, WHETHER ARISING IN CONTRACT OR IN TORT, RESULTING FROM YOUR ACCESS TO AND USE OF OUR SITE, (c) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (d) ANY BUGS, VIRUSES, WORMS, TROJAN HORSES, DEFECTS, DATE BOMBS, TIME BOMBS OR OTHER ITEMS OF A DESTRUCTIVE NATURE WHICH MAY BE TRANSMITTED TO OR THROUGH OUR SITE, (e) ANY ERRORS, MISTAKES, INACCURACIES OR OMISSIONS IN ANY CONTENT, OR (f) ANY LOST, STOLEN OR DAMAGED TICKETS, OR THE FAILURE OF A VENUE TO HONOR A TICKET. YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THE SITE IS TO STOP USING THE SITE. THE LIMITATIONS IN THIS SECTION WILL APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. THE ALLOCATION OF RISK BETWEEN US IS AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN US. OUR AGGREGATE LIABILITY ARISING OUT OF THESE TERMS OR THE USE OF THE SITE WILL NOT EXCEED THE GREATER OF ONE HUNDRED DOLLARS ($100) OR THE AMOUNT YOU HAVE PAID US IN THE PAST TWELVE MONTHS. IN NO EVENT WILL ATTORNEYS’ FEES BE AWARDED OR RECOVERABLE. OUR LIABILITY WILL BE LIMITED UNDER THIS PARAGRAPH TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AND THE PROVISIONS OF THIS PARAGRAPH WILL NOT APPLY TO THE EXTENT APPLICABLE LAW PERMITS THE RECOVERY OF DAMAGES, ATTORNEYS’ FEES OR COSTS OTHERWISE PROHIBITED UNDER THIS PARAGRAPH. THE PROVISIONS OF THIS PARAGRAPH THAT (A) PROHIBIT DAMAGES TO BE MULTIPLIED OR OTHERWISE INCREASED, (B) IMPOSE A DAMAGES LIMITATION OF THE GREATER OF ONE HUNDRED DOLLARS ($100) OR THE AMOUNT YOU HAVE PAID US IN THE PAST TWELVE MONTHS, AND (C) PROHIBIT THE RECOVERY OF ATTORNEYS’ FEES AND COSTS, DO NOT APPLY IN CERTAIN STATES, INCLUDING WITHOUT LIMITATION NEW JERSEY, TO CLAIMS BROUGHT UNDER STATUTES PERMITTING SUCH RECOVERY.

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